1. Membership & Access

  • Membership is personal and non-transferable.
  • Access is limited to the agreed hours/days under your membership plan.
  • Building access cards, keys, or codes must not be shared with non-members.

2. Use of Space

  • Hot desks are available on a first-come, first-served basis.
  • Hot desk users must vacate their desk at the end of the booking period/day.
  • Personal belongings should not be left unattended or stored overnight.
  • The Department Store Studios is for business and professional use only (no loud calls, disruptive activities, or inappropriate behaviour).
  • Kitchen and communal areas must be kept clean after use.
  • Food from other establishments is only permitted in the designated Members Lounge area of Bellefields cafĂ©.

3. Meeting Rooms & Facilities

  • Meeting rooms must be booked in advance.
  • Cancellations should follow the set notice period (e.g., 24 hours).
  • Tea and coffee can be provided upon request and must be added to the booking in advance.

4. Internet & Technology

  • Members must use the internet responsibly (no illegal downloads, offensive material, or activities that breach cybersecurity).
  • The Department Store Studios is not responsible for data loss or service interruptions.
  • Printing is provided with memberships (page count capped for different membership options e.g. 30 pages per day).

5. Conduct & Etiquette

  • Respect other members’ privacy and working space, and maintain respectful noise levels within the office.
  • No harassment, offensive language, or discrimination will be tolerated.
  • Phone calls and video calls should be taken in designated areas.
  • Break out spaces and phone booths are to be used by members only.

6. Guests & Visitors

  • Guests are only permitted with prior approval from members and must be checked in with reception.
  • Guests may not use hot desks without prior permission, unless a day pass is purchased.

7. Health & Safety

  • Members must follow fire safety and emergency procedures.
  • Any accidents, hazards, or damages must be reported immediately.

8. Payments & Fees

  • Membership fees must be paid in advance.
  • Late payments may result in suspension of access.
  • Additional charges may apply for printing, meeting rooms, or other services.

9. Cancellations & Termination

  • Members who have signed a contract may cancel their membership with written notice (e.g., 30 days).
  • The Department Store Studios reserves the right to terminate membership for breach of terms.
  • No refunds are given for unused time unless otherwise agreed.

10. Liability & Insurance

  • The Department Store Studios is not responsible for theft, loss, or damage to personal property.
  • Members are responsible for their own insurance (e.g., equipment, business liability).
  • Members are responsible for any guests visiting the building.
  • Members indemnify The Department Store Studios against any claims arising from their business activities.

11. Data Protection & Privacy

  • CCTV is in use for security purposes.
  • Member data will be handled in accordance with applicable data protection laws.

12. Amendments

  • The Department Store Studios reserves the right to amend these terms and conditions with prior notice.