Privacy policy

The Department Store Studios is part of The Department Store Brixton Ltd. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Content:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

The Department Store Studios collects the following data:

  • Personal Identification (name, email, contact telephone)
  • Enquiry details

How do we collect your data?

You directly provide The Department Store Studios with most of the data we collect. We collect data and process data when you:

  • Voluntarily complete an enquiry form
  • Voluntarily sign up to our newsletter
  • Use or view our website via your browser’s cookies

How will we use your data?

The Department Store Studios collects your data so that we can:

  • Respond to your enquiry
  • Email you updates on The Department Store Studios

How do we store your data?

The Department Store Studios securely stores your data with our partner Klaviyo. The full text of their GDPR compliance is located here: www.klaviyo.com/legal/terms-of-service.

The Department Store Studios will keep your personal information and enquiry information for 12 months. Once this time period has expired we will delete your data by removing your records from Klaviyo UNLESS you have become a member of The Department Store Studios.

Marketing

The Department Store Studios would like to send you information about our products and services that we think you might like, as well as those of our partner companies:

  • The Department Store
  • Upstairs
  • Downstairs
  • Bellefields Restaurant

If you have agreed to receive marketing, you may always opt out at a later date.

What are your data protection rights?

The Department Store Studios would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request The Department Store Studios for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that The Department Store Studios correct any information you believe is inaccurate. You also have the right to request The Department Store Studios to complete information you believe is incomplete.

The right to erasure - You have the right to request that The Department Store Studios erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that The Department Store Studios restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to The Department Store Studios processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that The Department Store Studios transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using one of the following:

Email us at [email protected]

Or write to us at: The Department Store Studios, 19 Bellefields Road, London, SW9 9UH

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org

How do we use cookies?

The Department Store Studios uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website
  • Keeping you signed in

What types of cookies do we use?

There are a number of different types of cookies, however our website uses:

Functionality - The Department Store Studios uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used including Google Analytics, Klaviyo and Nexudus.

Advertising - The Department Store Studios uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. The Department Store Studios sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Department Store Studios website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

The Department Store Studios keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 23 September 2020.

How to contact us

If you have any questions about The Department Store Studios privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:

Email us at: [email protected] Or write to us at: The Department Store Studios, 19 Bellefields Road, London, SW9 9UH

How to contact the appropriate authority

Should you wish to report a complaint, or if you feel that The Department Store Studios has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: [email protected]

Telephone: 0303 123 1113

Address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF